Utilities

Annual utility invoices

  • The City of Trail issues utility invoices for annual water and sewer services via Canada Post around the third week of January of each year.

  • The due date for payment of utilities is on or before December 31.

  • Property owners are eligible to receive a discount off the utility invoice if payment is received on or before the last day in February.

Annual utility invoice payments

  • Pay online through your banking institution

  • Pay at Trail City Hall – the City accepts cash, cheque, debit card, Mastercard and Visa (a 2.4% service charge will be added to credit card payments). Open Monday to Friday 8:30 AM to 4:30 PM at 1394 Pine Avenue downtown Trail. Closed weekends and statutory holidays.

  • Credit card payments can be made online with a convenience fee of 2.4%.

Pre-authorized Payment Plan (PAP)

  • The City of Trail utility PAP allows you to make 10 monthly instalments towards your utility bill.
  • Starting each March, the pre-authorized amount will be withdrawn directly from your bank account on the 1st of each month. When utility fees are billed in the following January, your credit balance will offset the amount outstanding. It will be your responsibility to ensure the balance is paid in full by the due date.
  • To apply for the PAP, please download and fill out the authorization form (click here for fillable PDF) or visit City Hall.

Property owners are responsible for ensuring that utility invoices are paid on time. Advertising is placed in eNews and other online platforms alerting property owners that invoices have been mailed and advising that they should contact City Hall if not received.

Contact Us

Taxation and Utilities Clerk