2025 Property Tax Notice

Property TaxesThe City of Trail 2025 property tax statements were mailed and arrived in mailboxes in May. Property owners who have signed up for e-statements should check for an email from “vadimopenmail.”

Your account number is the 9-digit Roll No. on your tax notice. Please allow sufficient time for your online payment to process before the payment deadline of Wednesday, July 2, 2025.

Payments at City Hall must be made by 3:30 PM on Wednesday, July 2, 2025.

Payments are due by Wednesday, July 2, 2025. 

Pay with one of the following methods:

1. Online through your financial institution
2. Cash, cheque, Interac at City Hall, 1394 Pine Avenue, Monday through Friday 9:00 a.m. to 3:30 p.m.
3. MasterCard or VISA at City Hall - 2.4% fee applies
4. Online Paymentus portal - 2.4% fee applies
   
   • https://ipn.paymentus.com/rotp/cotr

Direct all property tax questions to the City of Trail at 250-364-1262 or by email.

Home Owner GrantsIf you are eligible for a Home Owner Grant (HOG), you must claim your HOG every year through BC Services. In order to avoid penalties and interest, claim your HOG before the tax due date of Wednesday, July 2, 2025. Claim your HOG with one of the following methods:

1. At www.gov.bc.ca/homeownergrant
   • The Jurisdiction number for Trail is 232.
   • When entering your Roll No., located on the top right of your statement, do not include the first 0 (zero).
2. By phone 1-888-355-2700 to speak with a live agent, Monday through Friday 8:30 a.m. to 4:30 p.m. (closed on statutory holidays)

Direct all Home Owner Grant questions to the Province of British Columbia, at 1-888-355-2700.

A 10% penalty will be applied on any unpaid taxes and unclaimed Home Owner Grant amounts after the property tax due date of July 2, 2025. Penalties are mandated by Provincial legislation and are not discretionary.