Health Care

Health care in the Greater Trail area

Health care needs in the Greater Trail area are provided by Interior Health (IH), as well as various private health care providers and non-profit community services.
Services are delivered through a regional network of care that includes hospitals, community health centres, residential assisted living facilities, mental health housing, primary health clinics, homes, schools, and other community settings.

Patient Concerns

IH has established a central Patient Care Quality Office to receive, record, track and resolve complaints through their Health Service Area Patient Care Quality Officers.
Contact them Monday to Friday between 8:30 am and 4:30 pm at 1-877-442-2001.

KB Fetch - One Stop for Health, Social and Other Community Services

The KB Fetch online directory assists the general public, agency staff, physicians, health care providers, and others to quickly and easily find Community, health, social, government and a wide range of other services for Kootenay Boundary residents.
The directory can also be searched for services of specific interest to Trail & Area residents.

Community Mental Health and Substance Use Support

IH has a dedicated phone line for those seeking community mental health and substance abuse (MHSU) supports. 310-MHSU (6478)
Calls to 310-MHSU will connect callers to the appropriate service within their community.
More information is available on the IH website.

Kootenay Boundary Regional Hospital

The Kootenay Boundary Regional Hospital (KBRH) is located in Trail and serves the needs of the West Kootenay region.
The hospital is the largest diagnostic and acute care facility in the region. For more detailed information on the Kootenay Boundary Regional Hospital, visit the KBRH’s comprehensive website.

Home and Community Care Services

Interior Health’s Home and Community Care Services offer a continuum of care from services that help people remain in their home to various residential possibilities.
Home Support Services support clients with personal care supports in their own home. Community Health Workers are trained care providers, who assist seniors, clients recovering from injury or illness, and other adults with chronic medical conditions.
Community Care services include assisted living and long-term care supports in local facilities.

Lower Columbia Senior Services Directory

A guide to public, community and private services for Lower Columbia (Trail and Area) Seniors is available for download in PDF format here .
The guide, which is also available in an online format at www.kb.fetchbc.ca, was funded and developed by Interior Health and Trail FAIR Society.
To suggest additions, changes and corrections for future editions of the directory, call the KB FETCH office at 250-364-2326 ext. 5046

Better at Home - services for seniors 65+

Trail FAIR now offers the “Better at Home” program for seniors (over 65) which provides various services such as snow shoveling, light house & yard work, help with shopping & etc, in the Greater Trail (Lower Columbia) Area.
Costs are on a sliding scale according to income with subsidies for eligble low income seniors.
There’s more info on KB FETCH
Contact Stephanie at 250-364-2326 ext 233 to learn more about the program.