eServices

Welcome to our eServices Portal

Here you can find a variety of convenient online services. You can easily report and address bylaw-related concerns, explore the city using interactive maps, and make secure online bill payments. This includes claiming your Home Owner Grant, paying property taxes, utility bills, business licences, and accounts receivable invoices. Additionally, you can view your property tax or utilities account, pay parking tickets, and apply for a business licence online.

City of Trail eServices also provides interactive maps, WiFi HotSpot locations, and eNews to keep you informed about community updates.

If you encounter a problem and would like to speak to us directly, please call us at City Hall at 250 364-1262.

Bylaw Related Concerns

• Report and address bylaw-related issues easily through our online platform here.

Interactive Maps

• Explore our city with interactive maps available online.

Online Bill Payments - Safe and Secure

• Claim your Home Owner Grant (HOG) here
• Pay your property taxes online here with a convenience fee of 2.4%
• Pay your utility bill online here with a convenience fee of 2.4%
• Pay your business licence online here with a convenience fee of 2.4%
• Pay your accounts receivable invoice online here with a convenience fee of 2.4%
• View your property tax or utilities account here

Please note all payments may be made fee free through your online banking institute.  

You can also:

• Pay a Parking Ticket Online
• Apply for a Business Licence Online

Mapping, WiFi HotSpot and eNews

We are also pleased to offer:

• Online mapping
• HotSpot locations in select areas within the City
• eNews providing information on what is going on in the community.